Testimonials
“Thank You”
I wanted to take time to express my sincere appreciation for a job well done. My advocate was extremely polite and helpful in resolving issues relative to my recent identity theft loss. It is I believe important that those who work in customer service take to heart the meaning of the word “Service.” When life problems come suddenly and unexpected, it is refreshing to have someone with expertise to be sensitive to your situations and not add sorrow on top of sorrow. ITA should be commended for a job well done.
“I’m Not A Criminal…”
A member living in CA was pulled over in Reno, NV for making a left turn without a turn signal. Using a national criminal outstanding arrest warrant database, the Reno police, listed the member by name and SS number as having multiple outstanding arrest warrants on the East Coast. The member was immediately arrested… The member called ID Theft Assist… secured proof of the identity theft and legal representation within hours of the call.
“Our Vacation Was Ruined…”
Traveling abroad in Costa Rica an ITA member’s purse was stolen. They called ID Theft Assist — collect. ID Theft Assist cancelled the credit cards, checked the credit report, and at the same time our on-site travel agent had their return tickets reissued, while our travel team coordinated issuance of new passports with the U.S. Embassy and wired an emergency cash advance. All needed items replaced within 48 hours.