About Us

The most comprehensive identity theft resolution program available.

Leadership lies in the strength of its management. ID Theft Assist is a partnership between the most experienced 24/7 crisis response network, a leading credit bureau, and an across-the-board support team addressing emotional, financial and legal issues. Our combined experience of over 70 years and knowledge related to identity theft gives ID Theft Assist the edge when it comes to restoring your good name.

Identity theft is no longer just about the fraudulent use of a credit card. It now encompasses such areas as medical, criminal and synthetic theft whereby a new identity is created by an individual utilizing your information. It threatens each of us and businesses alike from the theft of a purse to the malicious infiltration of a corporate database.

Safeguarding one’s personal and business information is difficult. The management team of ID Theft Assist has a proven and documented history of helping individuals and businesses in emergency situations. A response team that can handle the complex aftermath of identity theft is critical.

Europ Assistance USA

24/7 Crisis Response Network

Founded in 1963 Europ Assistance is a wholly-owned subsidiary of The Generali Group, a Fortune 500 company. They opened their U.S. offices in 1982 under the name Europ Assistance USA (EAU) and haven’t been closed one day since.

Located in the Washington, D.C. area Europ Assist USA remained open after September 11, 2001 because their international network was a vital resource to their clients around the globe.

Establishing itself as the leader in providing emergency travel assistance, EAU has 45 Offices, 36 Alarm Centers and over 250+ Agents in over 210 Countries and Territories with each Agent being selected based upon their knowledge and experience with the bureaucracies of their respective countries. The EAU emergency call center is staffed with individuals that speak over 28 different languages and are ready to help. EAU has changed the world by providing immediate assistance with every conceivable difficulty.

EAU coordinates all the recovery efforts of ID Theft Assist. We take care of every aspect of recovering your identity. Our experience allows us to process all the information quickly in the critical early stages of identity theft recovery.

TransUnion

Restoring Your Credit

As a leading global provider of business intelligence services TransUnion provides ID Theft Assist with real-time access to your credit report. Please be aware that access to your credit report can only be made after you have given your authorization.

Direct and immediate access to a major credit bureau sets ID Theft Assist apart from other identity theft resolution service providers. It enables us to reach your creditors and stop damage to your credit report within minutes of receiving your authorization.

Once your credit is re-secured, we make sure the information is transmitted to the other major credit bureaus. As a benefit with your ID Theft Assist membership TransUnion offers one year of complimentary credit monitoring through its subsidiary TruCredit.

AffinityCare

Across-The-Board Support Team

Recovering from identity theft is not just about paperwork which is why AffinityCare (AC) rounds out the ID Theft Assist program. AC provides a team of behavioral consultants, attorneys and financial experts to address all aspects of identity theft recovery.

With unlimited telephone access to Master-Level Consultants AC helps victims cope with the stress and anxiety during recovery. AC delivers unparalleled service by providing three one on one in-person sessions with a behavioral specialist to help with any emotional trauma that may be experienced as a result of identity theft.

Because identity theft goes beyond financial identity theft to areas such as medical, criminal and employment fraud coverage extends to these areas as well. With its extensive nationwide attorney network AC provides not only a free initial legal consultation to determine the best course of action, but long-term financial and legal support through its attorney network.

Identity Crisis, LLC

Identity Crisis, LLC is the marketing and distribution company for ID Theft Assist. The business partners come from the financial services industry with over 50 years experience in providing marketing, sales and business solutions to financial services firms and their affiliates.

We are often asked how we came up with the name Identity Crisis, LLC. The answer, quite simply, Harry S. Truman once said “It’s a recession when your neighbor loses his job; it’s a depression when you lose yours.” Identity Crisis, LLC took that a step further and says that “It’s identity theft when it happens to your neighbor; it’s an identity crisis when it happens to you.”

Don’t let identity theft turn into your own identity crisis!